Privacy Policy | Magenta

Commitment to Your Privacy

At Magenta Funding LLC (collectively “Magenta,” "we," "us," or "our"), your privacy is our priority. This Privacy Policy explains how we collect, use, share, and protect your information when you engage with our revenue-based business financing services or visit our website. By accessing our services, you agree to the terms outlined in this policy.

Information We Collect

We collect information to provide our services effectively. This may include:

Identity Details: Name, address, phone number, email, date of birth, Social Security Number, and tax identification number. We mainly use these to create and manage your account, verify your identity, and communicate with you.
Business Information: Company name, industry type, address, ownership structure, financial data, and transaction history. This information is primarily used to evaluate your eligibility for our services and process your application.
Banking and Revenue Data: Account numbers, payment details, and revenue metrics. We use this data to facilitate funding solutions and process payments.
Technology Interactions: Browser type, IP address, device data, and website interaction logs collected through cookies or tracking tools. This helps us to improve our website functionality and enhance your online experience.
Commercial Information: Details of services considered or applied for. This allows us to understand your business needs and tailor our services.
Inferences: We may draw inferences from the information we collect to understand your preferences and tailor our services and communications.

How We Use Your Information

The data collected serves the following purposes:

Delivering Services: Evaluate eligibility, process applications, and facilitate funding solutions.
Communicating Effectively: Provide updates, respond to inquiries, and offer personalized customer support.
Enhancing Your Experience: Improve website functionality and tailor services to your needs.
Legal and Compliance Needs: Fulfill regulatory requirements and prevent fraud.

Sharing Information Responsibly

We may share your information with trusted parties:

Vendors and Service Providers: External partners who assist with underwriting, payment processing, customer communications, and operational support.
Corporate Affiliates: Related entities for administrative, operational, or marketing purposes.
Legal Authorities: When required to comply with legal obligations, court orders, or regulatory requirements.
Business Changes: In connection with mergers, acquisitions, or other corporate restructuring.

We Do Not Sell Your Personal Information

Magenta respects your privacy and does not sell your personal information, including mobile phone numbers, to third parties for their marketing purposes. Any sharing of your information is strictly for operational purposes as described above.

SMS and Electronic Communication Consent

By providing your phone number, you consent to receive SMS messages and electronic communications from Magenta. These communications may include account updates, transactional alerts, and promotional offers related to our services.

Details of SMS Service:

Messaging frequency may vary based on your interactions with us.
Message and data rates may apply, depending on your mobile carrier’s plan.
You can opt out of receiving SMS messages at any time by texting "STOP" to any message.
For assistance, text "HELP" or visit our website at www.magentafunding.com.
For additional information, review our Privacy Policy and Terms of Service.

By opting in to SMS communications, you acknowledge and agree to these terms. Please note that opting out of certain messages may limit your ability to receive important updates related to your account or services. SMS consent and phone numbers will not be shared with third parties or affiliates for marketing purposes.

Your Options and Privacy Rights

Depending on your location, you may have certain rights regarding your personal information.

Right to Know and Access: You have the right to request details on the specific personal information we have collected about you and how we use and share it. You can request access to or a copy of your data by contacting us at the details provided below.
Right to Correction: You have the right to request the correction of inaccurate personal information we hold about you.
Right to Know Sharing Practices: You have the right to request information about the categories of third parties with whom we share your personal information for our business purposes. We share information with vendors and service providers who assist with underwriting, payment processing, customer communications, and operational support, as well as corporate affiliates for administrative, operational, or marketing purposes.
Right to Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions, such as when we need to retain data to meet legal obligations, prevent fraud, or resolve disputes.
Right to Data Portability: You may have the right to obtain a copy of your personal information in a portable format to allow you to transfer it to another service. Please contact us to inquire about this right and process.
Right to Opt-Out of Marketing Communications: You can opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in the communication or contacting us directly. Please note that opting out of certain messages may limit your ability to receive important updates related to your account or services.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
Our Stance on Targeted Advertising and Profiling: We do not sell your personal information to third parties for their marketing purposes. Any sharing of your information is strictly for operational purposes as described in this policy. We aim to provide relevant services, but we do not engage in profiling that produces legal or similarly significant effects without your explicit consent where required by law.
Right to Appeal: If we deny your request to exercise your rights, and you reside in a state that provides for this right, you may have the right to appeal our decision. We will provide you with information on how to submit an appeal if applicable.
Timely Response: We are committed to responding to your requests to exercise your privacy rights in a timely manner. We will aim to respond within 45 days of receiving your request, and in more complex cases, we may extend the response time as permitted by law.

To exercise these rights, please contact us at:

Magenta Funding LLC

2248 Broadway #1532 New York, NY 10024

Email: wecare@magentafunding.com

Phone: (877) 359-1682

State-Specific Notices

California Residents

If you reside in California, the California Consumer Privacy Act (CCPA) provides you with additional rights, including:

The right to request details about the personal information we collect and share.
The right to request deletion of your information (subject to certain limitations).
The right to opt-out of the sale of your personal data. We do not sell your personal data.
The right to limit the use and disclosure of your sensitive personal information if it is used to infer characteristics about you, as provided by the CCPA. For California-specific requests, please email wecare@magentafunding.com. We will not discriminate against you for exercising your rights under the CCPA.

Nevada Residents

If you reside in Nevada, you may request to opt-out of the sale of your personal information by emailing wecare@magentafunding.com.

Safeguarding Your Information

We use robust security protocols to protect your data. While we strive to keep your information secure, no method of transmission or storage is entirely foolproof.

Tracking Technologies and Cookies

Our website uses cookies to enhance functionality and user experience. You can adjust your browser settings to control cookie usage. However, disabling cookies may affect your browsing experience.

Minors and Our Services

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

Policy Changes

We may revise this Privacy Policy periodically. The most recent version will always be available on our website. Please check back regularly to stay informed.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please reach out:

Magenta Funding LLC

2248 Broadway #1532 New York, NY 10024

Email: wecare@magentafunding.com

Phone: (877) 359-1682

Hours: Monday – Friday, 9:00 a.m. – 6:00 p.m. ET

Accessibility

This Privacy Policy is prominently accessible on our website at www.magentafunding.com/privacy-policy. We are committed to ensuring our policy is easy to read and understand. If you require additional assistance, please contact us at the details provided above.

Terms and Conditions for SMS Communications

By opting in to receive SMS communications from Magenta, you agree to the following Terms and Conditions:

Consent to Receive SMS Messages: By providing your mobile number, you consent to receive SMS messages, including account updates, transactional alerts, and promotional offers related to our services.
Types of SMS Communications: The SMS messages you may receive include but are not limited to:
- Account Updates: Notifications regarding the status of your application, funding progress, and important account-related changes.
- Transactional Alerts: Real-time alerts for important transactions, such as approvals, payments, or funding disbursements.
- Promotional Offers: Occasional messages about special promotions, new products, or services that may benefit your business.
- Customer Support: Responses to inquiries or messages related to assistance requests. Example message: "Hi [First Name], I received your inquiry about our revenue-based financing. How can I assist? You can also visit our FAQ page here: https://www.magentafunding.com/faq. Msg & Data rates may apply. Text STOP to opt out."
No Third-Party Sharing: Magenta will not sell, share, or disclose your mobile number to third parties for marketing purposes. Your information will only be used as described in this policy.
Message Frequency: Messaging frequency may vary based on your interactions with us. On average, you may receive approximately 3-5 messages per day related to your application updates; however, the actual frequency may change depending on the nature and urgency of the communication.
Opt-Out Instructions: You can opt out of receiving SMS messages at any time by texting "STOP" to any message you receive from us. Once you opt out, you will no longer receive SMS communications, except for essential account-related updates.
Help and Support: For assistance, text "HELP" to any message or contact us at: Email: wecare@magentafunding.com Phone: (877) 359-1682.
Message and Data Rates: Standard message and data rates may apply based on your mobile carrier’s plan. Please contact your carrier for details.
Standard Messaging Disclosures: By opting in to receive SMS communications from Magenta, you understand and acknowledge that:
- Message and data rates may apply based on your mobile plan.
- You can text "STOP" to opt out of SMS communications at any time.
- Text "HELP" for assistance or visit our website for further support. Example message: "Thank you for contacting Magenta Support. Contact us at wecare@magentafunding.com or (877) 359-1682 for assistance. You can find help online at https://www.magentafunding.com/faq. Visit https://www.magentafunding .com/privacy-policy for privacy policy and https://www.magentafunding.com/terms-of-service for Terms of Service.".
Opt-In Method: Customers can opt in to receive SMS messages by:
- Submitting their mobile number during the application or registration process.
- Agreeing to receive SMS communications through explicit consent on our website or other communication channels.
Additional Options: Magenta offers additional options for managing your SMS preferences. Customers can:
- Contact our support team to modify their communication preferences.
- Adjust settings through any provided account management tools.
Changes to SMS Terms: Magenta reserves the right to modify these SMS Terms and Conditions at any time. Any changes will be posted on our website, and continued participation in our SMS program constitutes acceptance of the updated terms.